Terms & Conditions

1. About These Terms

These terms govern your use of the Cnetso Limited website. By accessing or using the website, you agree to these terms. If you do not agree, you should stop using the website.

2. About Us

This website is operated by Cnetso Limited.

Registered office: 20-22 Wenlock Road, London, N1 7GU. Company number: 05872141. Website: https://www.cnetso.co.uk. Email: info@cnetso.co.uk

3. Website Information

The website provides general information about Cnetso Limited and its services. We take reasonable care when preparing content, but do not guarantee that all information is complete, accurate, current or suitable for a particular purpose. Website content does not constitute technical, legal, financial or other professional advice.

4. No Contractual Offer

Descriptions of services, examples, case studies, indicative information and website content do not constitute a binding offer. Services are supplied only under a separate quotation, order, statement of work, service agreement or other written contract. If there is any conflict, the applicable written contract takes priority.

5. Intellectual Property

Unless otherwise stated, all intellectual property rights in the website and its content, including text, graphics, branding, logos, layouts, downloads, photographs, video and software, are owned by or licensed to Cnetso Limited. You may view and print reasonable extracts for internal, non-commercial use. You must not reproduce, modify, republish, distribute, commercially exploit or remove ownership notices without prior written permission.

6. Acceptable Use

You must not use the website unlawfully or fraudulently; attempt to gain unauthorised access; test or circumvent security controls without written permission; introduce malware or harmful code; overload or disrupt the website; scrape or harvest data in a manner that adversely affects the website; impersonate another person; or use website content in a misleading or defamatory way.

7. Service Desk, Chat and External Portals

The website may link to a service desk, live chat, remote support tool or customer portal. Additional terms, acceptable-use rules and customer agreements may apply to those services. Access credentials must be kept confidential and used only by authorised users.

8. Third-Party Links

Links to third-party websites are provided for convenience. We do not control and are not responsible for their content, availability, security or privacy practices. A link does not necessarily imply endorsement.

9. Website Availability and Security

We aim to keep the website available and secure, but do not guarantee uninterrupted or error-free access. We may suspend, withdraw, restrict or change any part of the website without notice where reasonably necessary, including for maintenance, security or operational reasons.

10. Viruses and User Responsibility

Although we take reasonable precautions, we do not guarantee that the website will be free from viruses or other harmful components. You are responsible for using suitable security controls, backups and device protection.

11. Liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, and to the maximum extent permitted by law, Cnetso Limited is not liable for indirect or consequential loss, loss of profit, loss of business, loss of data or loss arising from reliance on general website content, inability to access the website, or third-party websites and services.

12. Privacy and Cookies

Our handling of personal information and cookies is explained in our Privacy Policy.

13. Changes to These Terms

We may update these terms from time to time. The revised terms apply from the date they are published on the website.

14. Governing Law

These terms are governed by the laws of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply by law.

15. Contact

Questions about these terms can be sent to info@cnetso.co.uk.